Privacy Policy

Information We Collect

When you use the website or submit a vehicle pre-approval request, we may collect information you provide directly, including:

• Name, date of birth, phone number, and email address
• Social Security number and other identifying information submitted through the application
• Current and previous address information
• Employment, occupation, income, and additional income information
• Housing and monthly payment information
• Vehicle preferences and proposed down payment information
• Documents you choose to upload, such as a driver's license or other identification, paystub, or bank statement
• Any additional information you voluntarily provide through the website

How We Use Your Information

Information submitted through the website may be used to review your request, communicate with you, help determine the next steps in the vehicle-purchase process, prepare for an appointment, and provide assistance related to vehicle financing or purchasing options.

Submitting a pre-approval request does not guarantee financing, approval, vehicle availability, pricing, or specific terms.

How Information May Be Shared

Information may be shared when reasonably necessary to assist with your request, including with Hyundai of Bedford, authorized dealership personnel, financing or lending partners, and service providers that help operate or support the application process.

We do not intend to sell the personal information submitted through the pre-approval application for unrelated marketing purposes.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information submitted through this website. Application records and uploaded documents may be stored with secure cloud service providers used to operate the pre-approval system. Sensitive application documents are not intended to be delivered as ordinary email attachments. Because no website, network, or electronic storage system can be guaranteed to be completely secure, absolute security cannot be guaranteed.

Data Retention

Information may be retained for as long as reasonably necessary to review and respond to your request, maintain appropriate business records, resolve questions or disputes, and satisfy applicable legal or regulatory requirements.

Your Choices and Requests

You may contact Cleveland Auto Plug if you have questions about information you previously submitted or if you would like to request a correction or deletion. Some information may need to be retained when required for legitimate business, legal, regulatory, or recordkeeping purposes.

Third-Party Websites and Services

This website may contain links to third-party websites or services, including dealership inventory, appointment scheduling, social media platforms, and other outside services. Their privacy practices are governed by their own policies, and Cleveland Auto Plug is not responsible for the privacy practices of third-party websites.

Children's Privacy

This website and the vehicle pre-approval application are not intended for children under 13, and we do not knowingly seek to collect personal information from children under 13 through the application.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, application process, business practices, or applicable requirements. The effective date shown above indicates when this version became effective.